Privacy Policy – Shubham Halls

Effective Date: January 1, 2024
Last Updated: 05/19/2025

1. Information We Collect

We may collect the following types of personal information when you use our website, book an event, or engage with our services:

Name, email address, phone number, mailing address
Event details such as date, guest count, time preference, and food selections
Payment and billing information
Device/browser data and IP address
SMS consent status

2. How We Use Your Information

Your information is used to:

Respond to inquiries and manage event bookings
Confirm and update you about your reservation
Send promotional offers (only with your consent)
Improve our services and website functionality
Comply with legal and regulatory requirements

3. SMS Consent and Communication

By providing your phone number on our website, in person, or via booking forms, you agree to receive SMS messages from Shubham Halls related to:

Event confirmations and reminders
Updates about your booking or service
Promotions and special offers (if you opt in)

Message frequency may vary. Message and data rates may apply.
You may opt out at any time by replying “STOP”. For help, reply “HELP” or contact us at sharma@shubhamhalls.com.

SMS consent is never shared or sold to third parties or affiliates for marketing purposes.

4. Information Sharing

We do not sell or rent your personal information.

Your data may be shared only with:

Service providers under strict confidentiality (e.g., decorators, catering staff)
Legal or regulatory authorities if required by law

5. Your Rights (CCPA Compliance)

If you are a California resident, you have the right to:

Request access to your personal data
Request corrections or deletion of your data
Withdraw marketing consent at any time
Inquire or file a complaint regarding how your data is used

To exercise your rights, email us at sharma@shubhamhalls.com with the subject line “Privacy Request.”

6. Data Retention & Security

We retain your data only as long as necessary to provide our services or comply with applicable laws.

We use industry-standard security practices including:

Encrypted data transmission (HTTPS)
Secure servers and firewalls
Access controls and regular monitoring

7. Cookies and Tracking

We may use cookies and tracking tools to enhance your experience and understand website usage. You can disable cookies in your browser settings at any time.

8. Contact Us

If you have any questions about this Privacy Policy or how your data is used, please contact us:

Shubham Halls
1214 Apollo Way, Suite 404B
Sunnyvale, CA, 94085
📞 (669) 629-4255
📧 sharma@shubhamhalls.com